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GENERAL TERMS AND CONDITIONS

These General Terms and Conditions (hereinafter: GTC) are provided by Zeitler Photo (hereinafter: the Service Provider) and the 2001 CVIII. They contain the rights and obligations of the Customer (hereinafter: the Customer) using electronic commerce services pursuant to Section 2 a) of the Act (hereinafter: Elkertv.).

The purpose of the Website operated by the Service Provider is to sell the products made available on the Website in a business-like manner.

These GTC apply to all contracts and services concluded by the Service Provider and the Customer (hereinafter together: the Parties) through the above-mentioned Website, regardless of whether they are performed from Hungary or abroad by the Service Provider or its contributor. If the Client acts on behalf of a legal entity or as a sole proprietor during the conclusion of the transaction, by accepting these GTC, he / she declares that he / she enters into the contract for purposes related to his / her profession, self-employment or business activity. hereinafter: Civil Code) 8: 1. § (1) point 3, nor the CLV of 1997 on consumer protection. (hereinafter: Fgytv.) to a consumer in accordance with Section 2 a). If the Client complies with the Civil Code. and Fgytv. the Service Provider shall provide information on the consumer rights and obligations arising from the transaction by means of the Consumer Protection Information and the Sample Statement of Withdrawal, which are part of these General Terms and Conditions.

All the Clients of the Service Provider are entitled to use the services of the Website, if they register validly and successfully on the Website, and also accept the provisions of these GTC as binding on them.

  1. SERVICE PROVIDER

Name: Zeitler Photo

Head office: 1062 Budapest, Aradi u. 32

Contact by phone: 0036 20/3654449

Electronic contact: info@zeitlerphoto.hu

  1. GENERAL INFORMATION

2.1 The purchase of the products provided by the Service Provider is possible electronically with a leading request for quotation, in the manner specified in these GTC.

2.2 The Customer sends the filling in the field of the offer for the use of the given product or service in accordance with the appropriate data protection requirements and the verification of the entered data to the Service Provider by clicking on the “Send message” icon. The Service Provider accepts the Customer's request for quotation via a confirmation e-mail, which includes the Service Provider's statement of acceptance (the contract is concluded between the parties by accepting the offer). A contract concluded between the parties in this way - in Hungarian - shall be deemed to be a written contract.

  1. OBLIGATIONS OF THE SERVICE PROVIDER

3.1 It is the consequence of the Service Provider to deliver the goods in accordance with these GTC, to transfer the ownership of the price and, if necessary, to hand over all documents related to the goods. The place of performance - this present GTC is not differently or the Parties are not based differently - is the registered office of the Service Provider.

3.2 If the “Delivery Address” is given during the order, the Service Provider is obliged to further develop the goods for the Customer, and its further development must be ensured in the manner indicated by the Customer under the “Delivery Method” during the order. The transportation fee - indicated on the Website - is borne by the Customer. In case of receiving the goods in the manner specified in this section, the Customer may choose the following payment method during the order: bank transfer, credit card payment, PayPal.

3.3 The Service Provider is obliged to deliver the goods in the quantity, quality and description specified in the contract, as well as in a stored or packaged manner in accordance with the provisions of the contract.

3.4. The respective customer must "request an individual logo offer" during the order, and then offer and accept an offer from the newly concluded contract, so that the Service Provider is obliged to provide the subject of the contract according to the logo offered by the Customer and accepted by the service provider. The customer acknowledges that the replacement request thus produced (individual product) is produced, so that the 45/2014. (II.26.) Government Decree. Section 29 (1) of the Decree. is considered to be a product within the meaning of point (c).

  1. TERMS OF DELIVERY AND PAYMENT

4.1. The Service Provider shall deliver the products selected and ordered on the Website to the indicated delivery address provided by the Customer at the time for confirming the orders sent to the Customer by e-mail.

4.2. The Service Provider is obliged to deliver the ordered goods within the delivery time specified in the confirmation e-mail after the order, it must be fully equalized with the delivery time. Transportation has become a carrier with the help of a carrier company, outstandingly with its own means of transport. The Service Provider is not able to undertake delivery for a specific time (hour), unless the parties rely on it in writing.

4.3. Everyone has an expired, unpaid invoice, the settlement of which suspends the service, the Service Provider suspends the purchase price settled by the new decree into the previous debt. The Client is valid from the date of the delay on the first day of the calendar semester related to the delay, Ptk. according to which he is required to pay default interest. The results of the collection of debts shall be borne by the Client.

4.4. The Customer is obliged to provide the date of delivery or receipt in the case of a copy containing the package and complete performance if he signs the receipt. The Service Provider is not in a position to accept this deficiency. The Customer is always obliged to hand over the goods item by item at the Customer's request in case of appropriate damage, various experiences, and to take a report on the spot. The carrier is liable for any resulting damage.

4.5. The consideration for the Customer's obligatory order must be paid within at least 8 days of the confirmation of the order or the acceptance of the offer by the Customer. The Service Provider reserves the right to change the delivery fee by logging in at the same time as it appears on the Website. The amendment does not affect the purchase price of products already ordered.

4.6. The Terms of Service in this section apply to orders placed by e-mail, telephone and in person.

  1. OBLIGATIONS OF THE CUSTOMER

5.1. According to the provisions of these GTC, the customer is obliged to pay the purchase price and receive the goods.

5.2. Payment of purchase price. In this permanence, the Client nevertheless occupies the experience and the observance of formalities, the contract or any legislation, in particular the Civil Code. and Elkertv. necessary for the full execution of the payment. Unless otherwise agreed by the Parties or otherwise provided by these GTC, the Customer shall make the payment before the Service Provider makes the goods available to the Customer in accordance with these GTC. The Service Provider may make the payment a condition for the delivery of the goods or documents.

5.3. The Customer is obliged to pay the purchase price even in the absence of inspection of the goods. In the case of regular Customers with an older business relationship with the Service Provider - based on a separate agreement - it is also possible to pay the purchase price in arrears or on time at a different time from these GTC.

5.4. In the case of the purchase of any goods, the Customer is obliged to refrain from any behavior that involves misleading consumers (especially with regard to the scope and nature of the goods sold). The Customer shall be solely responsible for complying with any obligations imposed on him by the laws of the Member State concerned in order to advertise, recommend, market or sell the product to consumers. In the event of a breach of these obligations, the Service Provider excludes all liability and may demand compensation from the Customer for any damages that may occur to it.

  1. REGISTRATION

6.1. You can register under the menu item "Registration" on the Home page by filling in the form. The Customer must fill in the user data (for more details, see the data management information), the billing data and the delivery data (if different from the delivery data). By registering on the Website, the Customer declares that he has read and accepts all the provisions and conditions of these GTC (published on the Website) and the Data Management Information published on the Website.

6.2. The Service Provider shall not be liable for any consequences (errors or damages, such as delivery delays) that can be traced back to incorrect and / or inaccurate data provided by the Customer. In all cases, the Service Provider is entitled to verify, by sending a message to the e-mail address provided in the company's register or other official register, or by means of verification programs (Opten, Bisnode), among other things, that the registrant is indeed entitled to represent the Customer. Based on the inspection, the Service Provider is entitled to change the terms of service or refuse to fulfill the order. The Service Provider shall not be liable for any damages resulting from the Customer forgetting his / her password or becoming available to unauthorized persons for any reason not attributable to the Service Provider. The Service Provider treats all registrations as an independent Customer. The Service Provider shall not be liable for any damage or error resulting from the change of the registered data by the Customer.

6.3. The Customer is entitled to cancel his registration at any time, without giving reasons, in the legal notice sent to the Service Provider via e-mail. Upon receipt of the letter requesting the cancellation, the Service Provider is obliged to ensure the cancellation of the registration without delay, but no later than within 72 hours. In case of doubt, the Service Provider is entitled to verify by sending a message to the e-mail address provided in the company register or other official register of the given Customer that the person requesting the cancellation is indeed entitled to represent the Customer. Customer's user data will be removed from the system immediately upon deletion, provided you have not previously placed an order or completed any transaction. After the removal, it is no longer possible to restore the user data, the given Customer can re-register. If the Customer has previously placed an order, his / her data will not be deleted from the system, but will be inactivated. In this case, the Service Provider retains the data and documents related to the previously submitted orders.

6.4. The Customer is solely responsible for keeping the user access data (especially the password) confidential. If the Customer becomes aware that the password provided during registration may have been accessed by an unauthorized third party, he is obliged to change his password immediately and is obliged to notify the Service Provider at the same time.

6.5. The Client undertakes to update the personal data provided during registration as necessary - based on a separate e-mail notification from the Client - in order to ensure that they are timely, complete and accurate. Any additional costs arising from the change of the data not communicated to the Service Provider shall be borne by the Customer.

  1. ORDER

7.1. The essential properties and characteristics of the goods on the Website, the instructions for their use can be found in detail on the information page of the specific article and, where necessary, in the instructions for use supplied with the product.

7.2. The prices of the products displayed on the Website are indicated in HUF (gross) including and including VAT and other public charges. If the language of the website is chosen (English, Hungarian), the prices will still be indicated in HUF.

7.3. It is possible to place an order for each product on the Website after logging in after registration. The Customer can add the selected product to his Cart by clicking on the "Add to Cart" button (summary list of orders). You can even view the contents of the Cart, or delete its contents (or individual items of its contents) by clicking the delete icon next to that product. The Customer will then provide the method of delivery and payment, followed by billing and delivery details. Before placing the order, the Customer can check the details of his order, change the billing address and select the method of payment on a summary page.

7.4. The order will be placed after clicking on "Send message". Sending the order creates a binding obligation for the Customer, and upon receipt of the confirmation e-mail, a payment obligation is created as specified in the payment methods (the contract is concluded by accepting the offer).

7.5. The Service Provider reserves the right to change the prices of products that can be ordered from the Website, provided that the change enters into force simultaneously with its appearance on the Website. The amendment does not affect the purchase price of products already ordered. If, despite all the diligence of the Service Provider, an erroneous price is posted on the surface of the Website, especially with regard to the obviously incorrect, e.g. for a price of “0” HUF or “1” HUF that differs significantly from the well-known, generally accepted or estimated price of the product, possibly due to a system error, the Service Provider is not obliged to deliver the product at an incorrect price, but may offer delivery at the correct price, in the knowledge of which the Customer may withdraw from his intention to purchase.

7.6. The Service Provider will only accept the order from a registered Customer and only if the Customer completes all the fields required for the order. If the Customer fills in a field incorrectly or incompletely, he will receive an error message from the Service Provider. The Service Provider shall not be liable for any delivery delays or other problems or errors that can be traced back to the order data provided by the Customer incorrectly and / or inaccurately.

7.7. By placing the order, the Customer also declares that he accepts these General Terms and Conditions and acknowledges that they are binding on him.

  1. CORRECTION OF DATA ENTRY ERRORS

At any stage of the order and until the order is sent to the Service Provider, the Customer has the opportunity to correct any data entry errors on the order interface at any time on the Website (by pressing the “back” button in the case of the content of the previous page).

  1. COMMITMENT TO THE OFFER, CONFIRMATION

9.1. The Service Provider confirms the arrival of the order sent by the Customer (offer made for concluding a contract) to the Customer without delay, via an automatic confirmation e-mail, which confirmation e-mail contains the relevant data of the order and the order ID. This confirmation e-mail only informs the Customer that his order has been received by the Service Provider.

9.2. If the Customer has already sent the order to the Service Provider and notices an error regarding the data in the confirmation e-mail, he must notify the Service Provider within 1 calendar day. In this case, the Service Provider modifies the order accordingly.

  1. PAYMENT TERMS

10.1. After confirming the order, the Customer can settle the order by bank transfer, credit card payment or PayPall. Detailed information on each payment method can be found in the "Payment methods" menu item.

10.2. The Service Provider automatically processes the order and, depending on the selected payment method, sends an invoice by e-mail to the e-mail address provided by the Customer, then - unless the Parties have agreed otherwise or these GTC contains a different provision - delivers the goods to the Customer after crediting the amount.

10.3. After crediting the amount paid by the Customer to the Customer, the Service Provider will issue an invoice sent electronically to the e-mail address provided by the Customer (or by post to the address provided by the Customer upon express request of the Customer). By accepting the GTC, the Customer consents to the Service Provider issuing an invoice sent to him electronically. It is possible to revoke this consent with a clear legal statement addressed to the Service Provider. If the Customer's invoice or fee request to be sent electronically is completed, the Service Provider will notify / send the invoice / fee request to him / her via e-mail. The Customer is obliged to print the electronic invoice without an electronic signature and to record it in its books as a paper-based invoice.

  1. RESPONSIBILITY

11.1. Accidentally published, Customer Elkertv. In case of information violating the right specified in § 13, the Service Provider shall comply with the provisions of Art. fulfills its notification and removal obligations contained in the Elkertv upon request. The Service Provider will also comply with any official or court request within a legal time limit.

11.2. The Service Provider excludes all liability for any violations committed by the Customer.

11.3. Due to the possible cross-border nature of the supply of products, the Customer agrees to act in accordance with the provisions of the relevant national legislation when using the Website. If any activity related to the use of the Website is not permitted under the law of the Client's state, the Client shall be solely responsible for the use.

11.4. If the Customer notices objectionable content on the Website, he is obliged to notify the Service Provider immediately. If the Service Provider finds the indication to be justified in the course of its bona fide procedure, it is entitled to delete the information immediately or modify it.

11.5. According to the consumer protection information, the Service Provider is responsible for the defectiveness of the products according to the warranty and guarantee. In case of a non-consumer contract, the Service Provider undertakes a 6-month warranty.

  1. INTELLECTUAL PROPERTY

12.1. The Website and its pictorial, textual and structural design have an individual original character and are therefore protected by copyright. The Service Provider is the copyright holder of all content displayed on the Website: any copyrighted work or other intellectual creation.

12.2. Copying of the content of the Website and the Web Store, saving or printing all or part of it on physical or other data carriers is allowed only with the prior written consent of the Service Provider.

12.3. In addition to the rights expressly specified in these GTC, the registration, the use of the Website or any provision of the GTC does not grant the Customer the right to use or utilize any trade names or trademarks on the Website.

  1. OTHER PROVISIONS

13.1. The Service Provider is entitled to unilaterally amend the terms and conditions of these GTC at any time with effect for the future. The Service Provider informs the Clients about the changes through the interface of the Website. After the modification, the condition for the use of the Website is that the Customer expressly accepts them through the Website and in the manner provided therein. In the case of a new contract, the Client who has already concluded a contract may not refer to the content of the previously valid GTC as a contractual practice established and applied between the Parties, even in the event of the above information being omitted.

13.2. In matters not regulated in these GTC, Hungarian law, in particular the Civil Code, the Elkertv. and the provisions of Act C of 2003 on Electronic Communications (hereinafter: Eht.) shall apply.

Date of entry into force: 18.10.2020

Place of internet access to these GTC: https://zeitlerphoto.hu/aszf/

Zeitler Photo

 

Consumer protection information pursuant to Government Decree 45/2014 (II.26.)

The rights and obligations contained in this prospectus apply to you if you have entered into a contract with the business identified in this prospectus as a consumer. According to Section 8: 1 (1) (3) of Act V of 2013 on the Civil Code, a "natural person acting outside the scope of his or her profession, independent occupation or business activity" is a consumer.

 

  1. General pre-contractual information
    a) This brochure contains the relevant terms and conditions of the contracts concluded in absentia with Zeitler Photo, as well as information about the contract.
    b) You can find information about the essential features of the purchased product on the Zeitler Photo website in the product description of the given product and in the offer or confirmation sent by the company.
    c) The name and details of the company are included in the General Terms and Conditions, which appear in a uniform structure with this prospectus.
    d) You can find out about the total amount of the total consideration for the contracted product, plus tax, in the product description, when checking the contents of the Cart during the purchase, and in the order confirmation.
    e) You can read the terms and conditions of delivery and delivery charges in the delivery contract sent by the company by e-mail after sending your request for quotation to the company. The company is involved in all aspects of handling complaints in accordance with the 1997 CLV on consumer protection. Act (hereinafter: Fgytv.) and acts in accordance with the regulations specified in this prospectus.
    f) Information on warranty, product warranty and warranty is included in this leaflet.
    g) If you have a consumer protection claim against Zeitler Photo, you can also contact the Conciliation Body. The conciliation body competent according to the seat of Zeitler Photo is the Conciliation Body operating next to the Pest County Chamber of Commerce and Industry ([*]; Phone: [*]; Fax: [*], E-mai: [*]). Fgytv. According to § 20, the conciliation body according to the place of residence or stay of the consumer is competent for the conciliation body procedure. In the absence of the consumer's domicile and residence, the jurisdiction of the conciliation body shall be established by the seat of the undertaking involved in the consumer dispute or of the body authorized to represent it. At the request of the consumer, the conciliation body designated in the consumer's request shall be competent for the procedure, instead of the competent body as indicated above.

2.1. Information on the right of withdrawal / cancellation

a) You have the right to withdraw from this contract without giving any reason within 14 days.
b) You may not exercise your right of withdrawal or termination:

- in the case of a contract for the provision of a service, after the performance of the whole service, if the undertaking has started the performance with your express prior consent and you acknowledge that you will lose your right of termination after the performance of the entire service;

- with regard to a product or service, the price or fee of which cannot be influenced by the money market undertaking, it also depends on its possible fluctuation during the term specified in Section 20 (2) of Government Decree 45/2014 (II.26.);

- in the case of a non-prefabricated product which has been produced on your instructions or at your express request, or in the case of a product which has been clearly tailored to the consumer;

- in respect of a perishable or short-lived product;

- in the case of a sealed product which, for reasons of health or hygiene, cannot be returned after opening after delivery;

- in respect of a product which, by its nature, is inseparably mixed with another product after delivery;

- in the case of an alcoholic beverage the actual value of which depends on market fluctuations beyond the control of the undertaking and the price of which was agreed by the parties when the contract of sale was concluded, but which is not performed until the thirtieth day after its conclusion;

- in the case of a business contract where the business visits you at your express request to carry out urgent repair or maintenance work (this does not apply to the services or products you use on the services specifically requested by you and used to carry out maintenance or repair work). in addition to spare parts);

- with regard to the sale and purchase of sealed audio or video recordings and copies of computer software, if you have opened the packaging after delivery;

- for newspapers, periodicals and periodicals, with the exception of subscription contracts;

- in the case of contracts awarded by public auction;

- in the case of a contract for the provision of accommodation, transport, car rental, catering or leisure services, with the exception of housing services, where a performance date or time limit specified in the contract has been set;

- in the case of digital content provided on non-tangible media, if the undertaking has commenced performance with your express prior consent and at the same time you have agreed to acknowledge that you will lose your right of withdrawal after termination of performance.
c) The withdrawal period expires 14 days after the day on which you or a third party other than the carrier designated by you takes over the product.
d) If you wish to exercise your right of withdrawal, you must send a clear statement of your intention to withdraw (for example by post, fax or electronic mail) to the address indicated in this prospectus or use the model withdrawal form in section 4 of this prospectus. .
e) You will exercise your right of withdrawal / cancellation within the deadline if you send your notice of withdrawal / cancellation before the expiry of the deadline indicated above.
f) Zeitler Photo does not have a code of conduct under the Act on the Prohibition of Unfair Commercial Practices against Consumers.

2.2. Legal effects of withdrawal / termination
a) If you withdraw from this contract, we will reimburse you immediately, but no later than 14 days after receipt of your notice of withdrawal, for any consideration paid by you, including transport costs (excluding any additional costs incurred as a result of your you have chosen a mode of transport other than the cheapest standard mode of transport offered.) We will use the same method of payment for the refund as the method of payment used in the original transaction, unless you expressly consent to the use of another method of payment; you will not incur any additional costs as a result of using this refund method. We may withhold a refund until we have received the product back or you have confirmed that you have returned it: the earlier of the two dates must be taken into account.
b) You must return or return to Zeitler Photo no later than 14 days after notification of your notice of withdrawal. The deadline is considered to have been met if you send the product before the 14-day deadline.
c) The direct cost of returning the product is borne by you.
d) You can only be held liable for the depreciation of the product if it has occurred as a result of use in excess of that required to determine the nature, characteristics and functioning of the product.

  1. Information on supplies warranty, product warranty and warranty

3.1. Supplies warranty

In what cases can you exercise your right to warranty for supplies?

In the event of a faulty performance of Zeitler Photo, you may have a claim for supplies against the company in accordance with the rules of the Civil Code.

What rights do you have based on your supplies warranty claim?

You can choose to have the following supplies warranty claims:

You can request a repair or replacement unless it is impossible to meet the need you have chosen or would incur a disproportionate additional cost to the business compared to meeting your other need. If you have not requested or could not request the repair or replacement, you may request a pro rata reduction of the consideration or you may have the defect repaired at someone else's expense, or you may have it repaired or, ultimately, withdraw from the contract.

You can transfer from one of your chosen supply warranty rights to another, but you will bear the cost of the transfer, unless it was justified or given by the company.

What is the deadline for you to enforce your warranty claim?

You must report the defect immediately after it is discovered, but no later than two months after the defect is discovered. However, please note that you may no longer exercise your warranty rights beyond the two-year limitation period from the performance of the contract. In the case of a used item, this deadline will be indicated on the website next to the given product, but at least one year.

To whom can you assert your supply warranty claim?

You can assert your supply warranty claim against the company (ie Zeitler Photo).

What are the other conditions for enforcing your warranty rights?

Within six months of performance, there are no conditions other than the notification of the defect to enforce your warranty claim if you certify that the product or service was provided by Zeitler Photo. However, after six months from the date of performance, you are obliged to prove that the defect you recognized already existed at the time of performance.

3.2. Product warranty

In what cases can you exercise your product warranty right?

In the event of a defect in a movable thing (product), you may, at your option, may assert the right or product warranty claim specified in

What rights do you have based on your product warranty claim?

As a product warranty claim, you may only request the repair or replacement of a defective product.

In which case is the product considered defective?

A product is defective if it does not meet the quality requirements in force at the time of placing on the market or if it does not have the characteristics specified by the manufacturer.

What is the deadline for you to enforce your product warranty claim?

You can assert your product warranty claim within two years of the product being placed on the market by the manufacturer. Upon expiry of this period, he shall lose this right.

Against whom and under what other conditions can you assert your product warranty claim?

You can only make a product warranty claim against the manufacturer or distributor of the movable item. You must prove the defect of the product in the event of a product warranty claim.

In which cases is the manufacturer (distributor) released from its product warranty obligation?

The manufacturer (distributor) is only released from its product warranty obligation if he can prove that:

the product was not manufactured or marketed in the course of his non - business activities, or

the defect was not recognizable in the light of current scientific and technical knowledge at the time of placing on the market, or

- the defect of the product results from the application of legislation or a mandatory official regulation.

It is sufficient for the manufacturer (distributor) to prove a reason for the exemption.

However, if your product warranty claim is successfully enforced, you can assert your warranty claim against the manufacturer for the replaced product or repaired part.

 

3.3. Warranty

In what cases can you exercise your product warranty right?

Having regard to Decree 151/2003 on a mandatory guarantee for certain consumer durables. (IX.22.), Zeitler Photo is obligated to provide a Government Decree for all products listed in the annex to the above-mentioned Government Decree above the sale price of HUF 10,000 for a period of 1 year from the date of delivery to you. (If commissioning is carried out by Zeitler Photo or its agent, the deadline starts on the day of commissioning.)

What rights do you have under the warranty and within what period?

You are the 151/2003. (IX.22.) According to the Government Decree, you can make a claim for repair or replacement, as well as a claim for price reduction and cancellation, as defined in the supplies warranty, with the following exceptions:

- The warranty period is one year, failure to do so will result in forfeiture. (The warranty claim can be enforced within the warranty period. If the obligor fails to comply with his obligation at the request of the claimant within the appropriate time limit, the warranty claim may be enforced in court within three months of the expiry of the notice period, even if the warranty period has expired. Failure to meet this deadline will result in disqualification.)

- During the entire warranty period, Zeitler Photo must prove that the cause of the defect occurred after performance.

- The consumer's claim for repair can also be enforced directly by the business at the repair service indicated on the warranty card.

- Consumables with a fixed connection or heavier than 10 kg or which cannot be transported as a hand luggage on public transport vehicles, with the exception of vehicles, must be repaired at the place of operation. (If repairs cannot be carried out at the place of operation, removal and installation, as well as transport and return, will be provided by the company or, if a repair is requested directly from the repair service, by the repair service.)

- If the consumer claims a replacement within three working days of the purchase (commissioning) due to a defect in the consumer product, the business may not rely on Act V of 2013 on the Civil Code 6: 159. § (2) a) for a disproportionate additional cost, but is obliged to replace the consumer product, provided that the defect prevents the intended use.

Zeitler Photo is obliged to provide a warranty card for the products listed in the annex to the above-mentioned Government Decree, the exact data content of which is set out in Decree 151/2003. (IX.22.) Of the Government Decree contains regulations. (Improper issuance of the warranty card or failure to make the warranty card available to the consumer does not affect the validity of the warranty. In the event that the warranty card is not made available to the consumer, the conclusion of the contract shall be deemed proven if the consumer proves the proof of payment - an invoice or receipt issued under the Value Added Tax Act. In this case, the rights arising from the guarantee can be enforced by proof of payment of the consideration.)

19/2014 on the rules of procedure for the handling of warranty and guarantee claims concerning things sold under a contract between a consumer and a business for the settlement of warranty and guarantee claims. (IV.29.) Of the NGM Decree shall apply

 

  1. 4. Model statement of withdrawal

Sample withdrawal statement based on Government Decree 45/2014 (II.26.)

(fill in and return only in case of intention to withdraw from the contract)

Addressee:

I, the undersigned, declare that I exercise my right of withdrawal in respect of the contract for the sale of the following product (s):

Date of conclusion of contract / date of receipt:

Name of consumer (s):

Address of consumer (s):

Signature of consumer (s): (paper declaration only)

Date:

 

Zeitler Photo